Responsible Gaming
Gambling Should Be Entertainment
At Craig UK, we believe that poker and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
We are committed to promoting responsible gaming and supporting our players in maintaining a healthy relationship with gambling.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use UK gambling sites. It is illegal for anyone under the legal age to gamble in the UK. If you are under 18, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Increasing amounts: Needing to gamble with larger sums to achieve the same excitement
- Loss of control: Being unable to stop gambling or stick to set limits
- Neglecting responsibilities: Gambling instead of fulfilling work, school, or family obligations
- Financial problems: Borrowing money to gamble or experiencing debt
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Relationship strain: Arguments with loved ones about gambling habits
- Preoccupation: Constantly thinking about gambling or planning the next session
Self-Help Tools & Player Protections
Most responsible UK gambling operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Session Limits: Automatically end your gaming session after a set time
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Pause: Take a break from gambling for a set period
We recommend using these tools proactively as part of your responsible gaming approach.
Support Organisations
If you are struggling with problem gambling, please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Helpline: 0808 8020 133 (Free, 24/7) - GamStop – National self-exclusion scheme for UK gambling sites
www.gamstop.co.uk - National Problem Gambling Clinic
Specialist NHS treatment service in London
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800 1 372 374
Need Help?
If you or someone you know is struggling with gambling, please seek help immediately. There is no shame in reaching out – support is available, and recovery is possible.
Contact GamCare on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk.
Your wellbeing is more important than any game.